In-house vs. Outsource Web Development
Shawn Bouchard, January 21, 2009 at 1:47 AM

If I counted the number of times we've had marketing and communications executives come to us to re-build their website after yet another frustrating experience with the "in-house development team" we would quickly run out of fingers and hands. Don't believe me, ask your friends, colleagues and family and see what they have to say on the subject.

Though handling web development in-house is rarely successful there are always good arguments for doing it: perceived cost savings; control over IT requirements; brand control; close integration with corporate objectives. Eventually, and I would venture to say inevitably, most website projects end up being outsourced for a number of reasons, some of which include: perceived cost savings; control over IT requirements; brand control; close integration with corporate objectives.

Outsourcing web development doesn't guarantee the process will be without hiccups, but at the very least, if there are hiccups you will have someone to hold accountable. In the best scenario a professional web developer will deliver value above and beyond the cost for their services. Their experience, insight and knowledge is what you are paying for and its worth it to spend the time to find a partner that fits your needs. Additionally, outsourcing web development allows your company to focus on its core strengths, allowing you to do what you do best.

Here are a few things to look for when evaluating a web developer:

  • Experience/longevity
  • Project portfolio or reference links
  • Client testimonials
  • Break-down of what you are paying for and what you'll get

Ask to see examples of their past work. Ask for a demo of their software (if they use content management software). Ask for references. Ask about process, how things will work? Find out how many sites they have built. 

When you decide on the developer you're going to move forward with make sure you provide them with all the information they will require - design/functionality/architecture considerations they will need to know before beginning the project. And, don't be afraid to ask questions!

Outsourcing web development is a good management decision, and it usually delivers a better and more effective result then you could achieve with an in-house solution.

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Comments
Nice and Good informative post. Thanks for sharing this nice blog.

Domenic(2 years ago)
I'd say that you need to be more clear when you're talking about on/offshore outsourcing. In terms of keeping things in America for American development firms outsourcing is almost in all cases a better way for a start up. When you talk about offshore outsourcing the complete opposite can be said. I've had so many clients over the past 13 years who have been handed crap software. It is most often my Job as a Consultant/Developer to fix all of the mistakes and most often it ends up costing them double what they originally paid for it and it takes me quite a long while fixing things that shouldn't need fixed and quite often cannot be fixed without completely re-structuring it. For an American company, outsourcing IN America is a good way to go just be careful to make sure they don't themselves just outsource offshore.

rogerkk(2 years ago)
From the past decade, this outsourcing business is being in high track and we are also in this track from the past years in dedicated hiring of web professionals in LAMP and we are in very high peak in offering the web professionals..
Check out our sites ==>
http://www.outsource-website-development.com/
http://www.outsource-website-design.com/

Nice Post
Thanks for information

Phil-Am OSI(2 years ago)
We appreciate you posting this article. Thanks for this great information.

There are pros and cons to both Outsource and In House Web Development. It will depend on the people who manage the business to decide which will be better for them, as there are many factors that need to be considered.

Jose Onate(1 year ago)
A significant amount of clients come to us with a broken website that often needs to be rebuilt from scratch. In situations in which outsourcing and in-house development have become a mess, the common denominator is usually a lack of clear leadership.

Any web project needs to be planned, managed, steered and guided by someone who knows how to plan, manage, steer and guide software projects. If the in-house developers are allowed to set the pace, specs and quality, you’ll end up with the same toss-away software that you’ll get if you let shady outsource partners manipulate the project management.

IMO, when deciding on the team that will build a software project, it is important to begin by assessing the expected leadership with remarkable honesty. If the project manager will not be able to catch the ball every time, then project management decisions will fall on the development team time and again. When that’s the case for a project (95% of cases), then:

If developing in-house, the team brought in must include a skilled project manager, or…
If outsourcing, the outsource company must be well worthy of trust, and proven to be a reliable project management partner that will help lift the project instead of sinking it when the bad weather sets in.

The problem with offshore outsourcing is that I’ve yet to find the outsourcing company that will not lie about their skill level, project management competence, and dedication to quality. Further, it is nearly impossible to hold them accountable once the project does turn into a mess.

Local companies are easier to track, easier to gauge and far easier to hold accountable. Because of these reasons, many local companies have to and will do a much better job by default.

All of the above can be summed up in the simple axiom that continues to hold true time and again: you get what you pay for.

Steve(1 year ago)
Jose, I couldn't agree more. You get what you pay for.

Sometimes people has to suffer because many companies are not qualified and as a result they never delivered quality. So how do we select is good IT outsource company is main question as part of this.

Sirena Alex(1 year ago)
Great post which explains the comparison between in-house web hosting vs outsource web hosting given its brief explanation for each of them. Thanks & keep posting.

Here you have mentioned evaluating a web developer, it is perfectly in right flow, keep share this king of informative resource!

Thank you for sharing this information. While outsourcing looking at some one's portfolio is the main step. As it will let you know about their ability and the quality of there work.Client testimonial and other reference help you to determine and also build trust for them.

windows 7 key(1 year ago)
This is a very good idea! Just want to say thank you for the information, you have to share.

We really need to put Client testimonials while evaluating a web developer?

The blog clearly specify the difference between the two and also pointed out what is the need and on what basis one should outsource the web developers.

iPhone Application Development(12 months ago)
This post is very good and I can say that it's an idea. Thanks for sharing this informative post.

filme online(12 months ago)
I can say that it's an idea. Thanks for sharing this informative post.

jocuri barbie(12 months ago)
is the need and on what basis one should outsource the web developers.

jocuri fotbal(12 months ago)
Just want to say thank you for the information, you have to share.

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