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Service Level Agreement (SLA)

Hosted solutions that deliver added value month-to-month

Smallbox provides hosted solutions and uses a Software-as-a-Service (SaaS) delivery model.

SLA packages available are as follows:

Basic – $49.95/month

  • Storage space: 1gb
  • Included traffic: 25gb
  • Additional traffic: $2.95/month for each additional 1gb
  • Regular security audits and updates
  • Hardware firewall
  • Free comprehensive tracking statistics via Google Analytics

Standard – $99.95/month

  • Storage space: 5gb
  • Included traffic: 200gb
  • Additional traffic: $1.95/month for each additional 1gb
  • Regular security audits and updates
  • Hardware firewall
  • Free comprehensive tracking statistics via Google Analytics

Dedicated Server – $379.95/month + setup fee of $149.95

  • Storage space: entire hard drive
  • Included traffic: 500gb
  • Additional traffic: $1.95/month for each additional 1gb
  • Regular security audits and updates
  • Hardware firewall
  • Free comprehensive tracking statistics  via Google Analytics


Please view the full details of the Smallbox SLA.
 

* In select situations Smallbox will consider external hosting. Please contact us for further details.